Home: Safe & Sacred Environment Training Program - Safe Environment Training for Catholic Dioceses

TECHNOLOGY INFRASTRUCTURE


Creating an online safe environment and learning community requires a strong technology foundation from technology support to software and hosting. Tech Support We offer support for diocesan administrative and training staff as well as all of your participants. Tech support staff are available via live chat, toll-free phone and email to answer questions and ensure that your participants can focus on learning the content. You focus on the diocese's safe environment initiatives and leave the tech support to us. Software Professional Learning Board implements widely accepted, industry-standard web technology to ensure broad accessibility by participants whether they have dial-up or high-speed Internet access. End-users simply need a modern Internet browser and some learning programs require free, downloadable software compatible with both Windows and Macintosh computers.
Hosting The data center is monitored by technicians 24/7/365. The data center is a tier-one facility, located in a building providing well above OC-48 (2.5 gigabits per second) fiber-optic connectivity from MCI and other worldwide backbone providers. The web hosting data centers are designed in a robust LAN architecture to facilitate ease of maintenance and hands-on support while providing high-speed, low-latency connections. High-speed dedicated servers are connected via 10 Base-T or 100 Base-T Ethernet to a core Cisco Systems Catalyst 5500 switch. The core switch is directly connected via Gigabit Ethernet to high-end Cisco 7500-series backbone IP routers, which lead to multiple clear-channel 45 Mbps T-3, 100 Mbps FDDI or fiber OC-3 lines to the Internet. The data centers also make use of intelligent switches and Layer-4/Layer-5 advanced switching gear to provide Quality of Service (QoS) services.

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"The Safe & Sacred program has saved our diocese at least 50% from our previous training budget."

Safe Environment Coordinator

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